Shipping policy
Last updated: April 20, 2026
At Unnamed Label, we want your order to reach you smoothly and on time. Here's everything you need to know about how we ship.
Shipping Locations
We ship to all addresses within United States. Please note items cannot be delivered to P.O.
Order Processing
Warehouse Location: Orders are processed and shipped from our partner facilities located internationally.
Order Cutoff Time: 3:00 PM Eastern Standard Time (GMT-05:00). Orders placed after this time will be processed the following business day.
Handling Time: 1 to 3 business days (Monday to Friday).
Transit Time: 4 to 10 business days (Monday to Friday).
Please note that delivery timeframes are estimates and begin from the date of dispatch, not the date your order was placed. Actual delivery times may vary depending on your location and carrier conditions.
Carrier Services
We work with the following carriers for deliveries within United States:
- UPS
- FedEx
- USPS
The carrier assigned to your order will depend on package size and destination.
Shipping Costs
Free Shipping: All orders shipped within United States qualify for free standard shipping with no minimum order value required.
Returns & Fulfilment
Returns & Fulfilment are handled through our international fulfilment partner.
Approved returns should be sent to the address provided by our customer support team.
Return Address:
Unit 1, Building 8, Huaxun Science and Technology Park,
No. 7 Binhe East Road, Zhongtang Town,
Dongguan City, Guangdong Province, China
Phone: +13368920670
Please note: Returns must be authorised by our customer support team before being sent.
Questions?
Visit our FAQs page or contact our customer services.
Tracking Your Order
Once your order has been dispatched you will receive an email with your tracking number. Please allow up to 24 hours for tracking information to update after you receive this email. You can follow your order using the tracking link provided.
Delivery Issues
If you experience any issues with your delivery such as delays or a lost package please contact our customer service team as soon as possible. We are here to help and will work to ensure your order arrives safely.
Damaged or Incorrect Items
Please inspect your order as soon as it arrives. If your item is damaged, defective, or incorrect please take the following steps:
- Report it — Contact us at info@unnamedlabel.com within 24 hours of delivery
- Provide evidence — Attach photos of the item and the packaging
- Resolution — We will assess the issue and make it right with a replacement or refund
Contact Us
Store Name: Unnamed Label
Address: 1021 E Lincolnway, Cheyenne, Alabama, 82001, United States
Email: info@unnamedlabel.com
Phone: +18446858781
Customer Support Hours: Monday to Friday, 9:00 AM – 5:00 PM Eastern Standard Time (GMT-05:00)
We typically reply within 1 to 2 business days.